The Lorraine Gorman Foundation
Provider Services
How We Help
Running a supported accommodation service means carrying two jobs at once: caring for the people who call your facility home, and keeping pace with the governance, compliance and operational demands that make that care possible. The Lorraine Gorman Foundation exists to make the second job easier, so providers can focus on the first.
We help residential providers navigate the day-to-day realities of operating a supported accommodation service, and the ever-changing governance and compliance requirements that come with it. We don't offer a one-size-fits-all solution. We offer a personalised one, built around your organisation's structure, resources and residents.
With almost 60 years of combined industry experience, our team equips providers with detailed support, practical ideas, and resources you can implement long-term — support that's affordable, sustainable, and built to last well beyond our initial engagement with you.
Our Approach
The Lorraine Gorman Foundation has successfully transformed and turned around many neglected facilities, which are now highly tenanted and permanent homes to those who were once transient. We will continue to provide the right tools and information to organisations wanting to maximise their capabilities to deliver a better standard of living for people with disability. Together, we can develop a successful strengths-based community with the right resources, on-the-ground services, and support.
Personalised, not generic. Every recommendation is built around your organisation's size, structure and residents — not a standard package applied regardless of fit.
Practical, not theoretical. We give you tools and systems your team can actually use, not reports that sit in a drawer.
Sustainable, not short-term. We build long-term capability into your organisation, so improvements outlast our engagement.
Affordable, not prohibitive. We understand the financial realities of the supported accommodation sector and scale our support accordingly.
Our Consulting Services
Administration and Records
Systems and processes that keep your organisation's records accurate, accessible and audit-ready.
Event Planning
Support planning and delivering resident events and community activities with ease.
Framework and Quality Assurances
Quality assurance frameworks that meet regulatory standards while genuinely improving day-to-day care.
Food Services Consultation
Guidance on menu planning and compliance with food safety and dietary requirements.
Registration Compliance
Support to navigate registration requirements and stay compliant with the standards that govern your operation.
Database Management of Client
Practical, secure systems for managing client information accurately and in line with privacy obligations.
Forms and Templates
Ready-to-use forms and templates covering the everyday documentation that every provider needs.
Internal Systems and ICT
Advice on the internal systems and technology that keep your facility running smoothly.
HR And Staff Training
Recruitment, training and development support to build a capable, confident staff team.
Branding and Marketing
Guidance on presenting your organisation clearly and professionally to residents, families and the community.
Manuals and Guides
Tailored policy and procedure manuals that give staff clear, consistent guidance.
Audit Compliance
Preparation and support through audit processes so reviews are met with confidence.
WHS Compliant
Work health and safety systems that protect your staff and residents alike.
Risk Management
Frameworks to identify and manage risk before it becomes a crisis.
Finance Management
Practical support with budgeting, cost control and financial oversight.